Resume

Experience

Technical Writing Manager - Quantitative Modeling
Fannie Mae
Enterprise Modeling & Climate Impact Division
2023-Present

  • Build, lead, and enhance a shared-service technical writing function to support enterprise models
  • Set and execute model documentation strategy
  • Drive all documentation activities for the enterprise’s core models, which forecast $5+ trillion in cashflows
  • Coach, mentor, and manage team of 4 technical writers
  • Define end-to-end technical writing processes and standards, increasing compliance while reducing modeler man-hours spent on documentation
  • Lead enterprise responses related to regulatory documentation requirements
  • Reduce documentation-related regulatory findings

Lead Documentation Engineer
Nationwide Mutual Insurance Company
Enterprise Analytics Office
2019—2023

  • Provide end-to-end documentation services for a variety of technical audiences, including data scientists, executives, internal auditors, and state regulators
  • Lead change management and training efforts on topics such as CI/CD and MLOps
  • Read and write sample code (Python, R, and SQL) for documentation purposes
  • Collaborate with software engineers, data scientists, data engineers, and other subject matter experts within Agile framework
  • Supervise the work of three junior documentation engineers
  • Develop and curate technical content—e.g., sample code, training videos, instructional manuals— for enterprise data scientists on topics such as Docker, Kubernetes, Kubeflow, and AWS products (S3, SageMaker, CloudWatch)
  • Edit whitepapers on technical subjects such as natural language processing, gradient boosting machines, exploratory data analysis best practices, etc.
  • Use scripting languages (Python, R, PowerShell) to develop tools to automate tasks such as environment configuration and documentation processes

Technical Writer and Analyst
US Government Accountability Office
Contracting and National Security Acquisitions Division
2018—2019

  • Audited US Department of Defense major defense acquisition programs
  • Wrote and edited technical reports on military spending and acquisition practices

Graduate Teaching Associate
The Ohio State University
Department of English
2016—2018

  • Taught college writing and literature classes to more than 300 students
  • Facilitated content in-person and online

Education

PhD, English — The Ohio State University (2020)
MA, English — The University of Alabama (2015)
BA, English — Western Michigan University (2013)
Software Development Certificate — Columbus State Community College (2024)

Skills & Technology

Advanced Proficiency

Writing

  • Technical Writing
  • Developer Documentation
  • Model Documentation
  • Editing
  • Copyediting
  • Proofreading

Technology

  • GitHub
  • SharePoint
  • MS Office
  • Markdown

Other

  • Developing content for technical audiences
  • Process Management
  • Model Risk Management
  • Project Management
  • Learning Development

Intermediate Proficiency

Writing

  • API Documentation
  • Package / SDK Documentation
  • Docs as Code

Technology

  • Python
  • reStructuredText
  • R
  • HTML/CSS
  • Bash/PowerShell/Command Line
  • Git
  • Illustrator
  • Java

Other

  • Corporate Training
  • Instructional Design
  • Model Development Lifecycle

Basic Proficiency

Technology

  • SQL
  • Go
  • Julia
  • GIMP

Other

  • Qualitative Research